Head of Product Assurance

Head of Product Assurance

Exotrail

Massy, France

Job Description

As part of the high growth of our industrial startup specialized in end-to-end space mobility, you oversee the Product Assurance activity & team across all product lines, ensuring the quality and compliance of the company’s products and services throughout their lifecycle – from design to delivery.

Your main missions are to

Product and service quality assurance

  • Ensure quality integration during product development;
  • Validate suppliers, materials, and production processes;
  • Approve pilot production runs and ensuring ongoing compliance;
  • Support production teams to maintain quality standards.

Quality control

  • Oversee inspections at all production stages;
  • Manage non-conformances and root cause analyses;
  • Review documentation and decide on quality deviations with technical leads.

Customer claims and corrective actions

  • Address customer claims with root cause analysis;
  • Implement corrective actions to prevent recurrence;
  • Coordinate with production to resolve quality issues.

Process improvement

  • Lead continuous improvement projects;
  • Address recurring non-conformances and promote a quality culture;
  • Enhance communication and knowledge sharing.

Activity Structuring and Oversight

  • Define KPIs and monitoring performance;
  • Report updates and risks to management;
  • Collaborate with the Head of QMS (Quality Management System) to ensure comprehensive quality coverage.

Preferred Education & Experience

  • Master’s degree in engineering, industrial engineering, or quality management;
  • 10+ years in technical/quality roles, including 5+ years in product assurance;
  • Experience in the space industry is highly recommended;
  • Strong management expertise;
  • Fluency in English;
  • Proficiency in quality assurance methods, audits, and certifications;
  • Understanding space-specific requirements (e.g., ECSS, …);
  • Root cause analysis tools;
  • Continuous improvement methods;
  • Advanced measurement and inspection tools;
  • Leadership and communication skills;
  • Problem-solving mindset and balanced decision-making;
  • Attention to detail and adaptability;
  • Collaborative and quality-driven approach.

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Don't forget to mention Space-Careers when applying.

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